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MOHELA is committed to providing its customers a first-rate customer experience.

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News & Announcements

  • Welcome to MOHELA

    It's official! We're pleased to be your new student loan servicer and are committed to providing you a first-rate customer experience. Remember, not much has changed. You'll even be able to use the same user ID and password you used at Navient to log into our website.  Learn more about MOHELA and get answers to frequently asked questions. 

  • Public Service Loan Forgiveness

    If you're a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF) Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs - such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF). 

    Note: PSLF is not available on private student loans. 

  • Have You Been Affected by a Natural Disaster?

    You may be eligible to temporarily postpone your student loan payments through an administrative forbearance. This option to postpone payment is available to individuals living in designated disaster regions. Federal and private education loans may qualify for this relief. View the areas that may qualify for disaster forbearance. 

Important Features and Options

Explore Federal Student Loan Repayment Options

Explore Private Loan Repayment Options

Help Center

Understand Student Loan Interest and Credit Reporting

Learn How Payments are Allocated and Applied

Learn About SCRA and More Military Benefits

Need help? Call us at 888-272-5543 (Toll Free)

Important Announcements



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Important Announcements


  • Welcome to MOHELA

    It's official! We're pleased to be your new student loan servicer and are committed to providing you a first-rate customer experience. Remember, not much has changed. You'll even be able to use the same user ID and password you used at Navient to log into our website.  Learn more about MOHELA and get answers to frequently asked questions. 

  • Get to know our privacy policy

    We're glad you're here and value your trust. Take a moment to review our privacy policy to understand how we protect your information.

  • Questions about student loan forgiveness

    We encourage those with federal loans to visit StudentAid.gov for the latest information about debt relief and qualifications.

  • Are you employed in public service - by the government or a nonprofit?

    If you're a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF). Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs - such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF).

    Note: PSLF is not available on private student loans. 


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